Improving Support Documentation by using Video in the Dashboard – WordCamp LAX 2013

WCLA_badge-speakingThis weekend I spoke at WordCamp LAX 2013. I used the Markdown to Presentation tool Biggie to create the slides: Below is the text from these slides.

Jason Tucker

Improving Support Documentation by using Video in the Dashboard.

Why video?

Text Based Learner


Visual Learner

Here is why

  • YouTube is the second largest search engine
  • Over 6 billion hours of video are watched each month
  • That’s almost an hour for every person on Earth

Look Great

  • Clean the room you are recording in
  • Control the noise in the room
  • Light the room and you

Sound Great

Main Steps

  • Recording video from your screen
  • Saving the file to your computer
  • Uploading the file to Vimeo or YouTube
  • Display video with your text documentation
  • Profit

Screencasting software


Screencasting software


Screencasting software



  • Record Screen & PIP of you
  • Edit video after recording
  • Add annotations to the video
  • Save video to local computer
  • Upload video to Vimeo or YouTube


WPHelp – Free

Easy Contextual Help for WordPress – $12

Hide your icons

Camouflage $6
Hide all of your stuff on the desktop


Highlight your mouse cursor

mouseposé $5
Hide all of your stuff on the desktop


Photo by @victorcab

Jason Tucker

Jason Tucker

Web Developer at Tucker.Pro
Jason brings 15+ years of hands-on experience as a web developer and systems administrator at large corporations and businesses in the fields of healthcare, manufacturing, technology and entertainment. Specializing in PHP coded sites utilizing WordPress. Jason owns and operates Tucker.Pro a WordPress web development company in Whittier, CA. He is also the host of WPwatercooler a weekly WordPress YouTube show and podcast
Jason Tucker
Jason Tucker
Jason Tucker

1 Comment

  1. Need a video for your WordPress plugin? on June 9, 2014 at 7:14 am

    […] Putting video in your dashboard (for your plugin) […]

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